Description
AllyCare is a comprehensive support and maintenance service for NetAlly's Network Tools and AirMagnet® software that offers significant value over standard warranty. Membership of AllyCare can be purchased as either a 1-year membership or the value-added 3-year membership rate.
Members enjoy the following privileges:
- Reduced risk by providing hardware repair or replacement services should the unit malfunction or be accidentally damaged
- Major software version upgrades, minor updates, and firmware updates to ensure the solution's functionality is extended
- Priority response to technical support calls with online case submissions and the ability to track progress and escalation online
- Access to a searchable knowledge base for rapid problem identification
- Members-only promotions and programs that add value to your purchase
- Access to online training modules, tips and tricks, and product boot-camps that enable you to maximize the value of your product investment
Specifications
UNSPSC Code
81111805
Brand
NetAlly
Brand Name
NetAlly
Category
Services
Manufacturer
NetAlly
Product Type
Service
Provided Support
Phone Support
Service Characteristic
Parts & Labor
Service Description
24x7
Service Duration
1 Year
Service Main Type
Maintenance
Service Type
Maintenance
