Are you ambitious, self-driven, and looking for a new career? If you enjoy working in a fast-paced environment in an industry that is ever-changing then this is the right place for you. Dove Technologies offers exciting career opportunities in sales, service, administration, and managed services. We offer competitive pay, comprehensive benefits such as 401(k), health insurance, life insurance, vision insurance, and dental insurance.
Technology Consultant
Are you looking for a career path with an industry leader? Position Overview: Dove Technologies has an exciting career opportunity in sales. The ideal candidate will be responsible for calling on established current clients, prospective clients within an assigned territory to introduce to them our award-winning products and solution offerings which makes Dove Technologies unique in the National and local marketplace. Recent colleges graduates welcome.
Dove Technologies offers an aggressive commission structure that includes a base salary, monthly auto-allowance, and monthly/quarterly bonus plans and residual earning opportunities.
Position Responsibilities: As a Territory Manager the primary responsibility will be to present our hardware, software, workflow and other solution products to new and current clients within an assigned territory. Responsibilities also include on a daily basis, cold calling/tele-prospecting to new and current clients to schedule introduction appointments. Candidates will be required to achieve a monthly/quarterly budget. Dove Technologies will provide training and support to ensure success in our fast paced environment. This is a remote sales opportunity so strong organizational skills and self discipline is a must.
Responsibilities
- Meet and exceed sales targets
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Build rapport and establish long term relationships with customers
- Territory prospecting for new business opportunities both field and teleprospecting
Qualifications
- 1-5 years' quota carrying sales experience
- Experience and working knowledge of CRM systems
- Demonstrable track record of over-achieving quota
- Strong written and verbal communication skills
Location(s)
- Greenville, SC
- Columbia, SC
- Myrtle Beach, SC
- Asheville, NC
- Augusta, GA
- Louisville, KY
- Richmond, VA
- Indianapolis, IN
- Nashville, TN
Type
- Remote
If you are interested in this role then please forward your resume to info@dovetechnow.com.
Help Desk Support Agent
Help desk support agents provide fast and useful technical assistance for Printers, Network, and Software. They answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
Duties and Responsibilities
- Responding to queries on the phone, via email, in person, or through remote access
- Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software
- Serving as the first point of contact for customers seeking technical assistance over the phone or email
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Determining the best solution based on the issue and details provided by customers
- Training other staff on troubleshooting and diagnosing problems
- Gaining feedback from customers to improve training methods
- Writing and editing training manuals
- Running reports and analyzing common complaints and problems
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
Location(s): Florence, SC
If you are interested in this role then please forward your resume to info@dovetechnow.com.
Customer Service Representative
A Customer Service Representative is responsible for engaging with customers on behalf Dove Technologies. Their duties include answering phone calls and emails from our customers to process orders and assist in our customers’ needs and maintain knowledge about company products or services to best serve.
Duties and Responsibilities
A Customer Service Representative’s duty in supporting Dove’s customers.
- Providing introductory information to new and existing customers
- Ensure that customers are satisfied with products or services
- Following up with customers to insure they’re still satisfied with any purchases
- Informing customers about additional products or services
- Determining most effective ways to answer a customer’s questions
- Escalating issues and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find solutions
Location(s)
- Florence, SC
If you are interested in this role then please forward your resume to info@dovetechnow.com
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