Description
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week:
- Four-hour onsite response, 24 hours per day, 7 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
- YourDrive YourData retention service
Recommended additions include extending Essential services up to 5 years and adding the following:
- Basic Hardware Installation Services
- 24 Hr Committed Service Repair
- Enterprise Server Software Support
Specifications
UNSPSC Code
81111805
Brand
Lenovo
Brand Name
Lenovo
Category
Services
Manufacturer
Lenovo Group Limited
Manufacturer Part Number
5WS7A15814
Product Type
Warranty
Provided Support
Phone Support
Service Characteristic
Parts & Labor
Service Description
24x7x4 Hour
Service Duration
2 Year
Service Location
On-Site
Service Main Type
Maintenance
Service Name
Essential - Post Warranty
Service Response Time
4 Hour - Parts and labor
Service Sub Type
Electronic
Service Type
Maintenance
