Description
Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for parts replacement, apply configuration setting, etc.) Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Specifications
UNSPSC Code
81111805
Brand
Own Brand
Category
Services
Product Type
Service
Provided Support
Installation
Service Characteristic
Parts & Labor
Service Description
24x7x4 Hour
Service Location
On-Site
Service Main Type
Maintenance
Service Sub Type
Electronic
Service Type
Maintenance






