Dell ProSupport Plus - 5 Year - Warranty - 24 x 7 - Maintenance - Labor - Physical, Electronic
Description
Maximum support with minimal customer effort
ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues4 before they occur and quickly resolve issues when needed.
ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data.
ProSupport Plus includes:
- 24x7 priority access to hardware and software experts
- Same or next business day onsite repair after remote diagnosis
- Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist
- Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
- Repair for accidental damages caused by surges, drops or spills
- Keeping a hard drive after replacement to ensure data security
- A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.
Specifications
UNSPSC Code
81111805
Brand
Dell
Brand Name
Dell
Category
Services
Manufacturer
Dell Technologies
Manufacturer Part Number
819-9635
Product Type
Warranty
Provided Support
Replacement
Service Characteristic
Labor
Service Description
24x7
Service Duration
5 Year
Service Main Type
Maintenance
Service Name
ProSupport Plus
Service Sub Type
Electronic
Service Type
Maintenance
Dell ProSupport Plus - 5 Year - Warranty - 24 x 7 - Maintenance - Labor - Physical, Electronic
