
Description
Next-Generation Collaborative Customer Care
Cisco Finesse is a next-generation agent and supervisor desktop designed to provide a collaborative experience for the various communities that interact with your customer service organization. It helps improve the customer experience while offering a user-centric design to enhance customer care representative satisfaction as well.
For IT professionals, Cisco Finesse offers transparent integration with Cisco Collaboration portfolio. It is standards compliant, and offers low cost of customization of the agent and supervisor desktops.
Specifications
43231500
Cisco
Cisco
Software
Media Only
Cisco Systems, Inc
CCEH-FINESSE11X-K9
http://www.cisco.com
PC
Finesse v.11.x for Cisco Unified Contact Center Enterprise
Software
Business & Office
Cisco Finesse v.11.x for Cisco Unified Contact Center Enterprise
Business
