Description
The software update or platform migration provides a dedicated resource to plan and execute tasks for a firmware update or hardware upgrade, to minimise the risk of failure, avoid any unnecessary downtime and show the customer how to take care of future updates. Barracuda provides a professional service engineer for up to 8 hours to complete the given tasks.
This software update or platform migration includes:
- Planning
- Upgrade or migration
- Testing
A Barracuda Professional Services Engineer will lead a remote project kick-off meeting to go through the project requirements, review the details of the update / migration and schedule the installation.
Stage two: Update or migration
The certified engineer will update / migrate the solution according to best practices and the requirements identified in the planning phase. This includes the update or migration of the appliances (physical / virtual) with the latest generally-available code release, to get the solution working as expected. The engineer will work with the customer to remedy any technical anomalies.
Stage three: Testing
The engineer will work with the customer to execute relevant test cases to confirm the configuration is working as expected. The engineer will work with the customer to remedy any technical anomalies.
Rebate available for $416.00 requires min qty of 1 units expires May 31 2025 ;
Specifications
UNSPSC Code
81111805
Brand
Barracuda
Brand Name
Barracuda
Category
Services
Product Type
Service
Provided Support
Testing
Service Duration
90 Day
Service Main Type
Technical
Service Type
Technical
